Shipping policy

All BRUJWLS pieces are made to order. Please allow up to 2 weeks from the date of your order for your piece to be made and shipped.

Once your order is on its way, you will receive a confirmation email with tracking information.

Shipping
We ship within the United States and internationally. Shipping costs are calculated at checkout based on your location.

Delivery times vary depending on your location and carrier. Within the US, most orders arrive within 3-7 business days after shipping. International orders typically arrive within 10-15 business days after shipping. 

Duties and Customs
Shipping costs do not include duties, taxes, or customs fees that may apply to orders shipped outside the USA. These charges are set by the destination country and are the responsibility of the customer. BRUJWLS is not responsible for these fees.

Please note
Once an order has been handed to the carrier, BRUJWLS is not responsible for delays (including customs delays), lost packages, or damage caused during transit. If your package arrives damaged, please refer to our Refund Policy.

Questions?
Reach us at hola@brujwls.com. We’re happy to help.